Terms of Service

1. Acceptance of Terms

By accessing or using Redbark Sync (“the Service”), you agree to be bound by these Terms of Service. If you do not agree to these terms, do not use the Service.

2. Description of Service

Redbark Sync is a platform that enables you to connect your Australian bank accounts and automatically synchronise transaction data to destinations such as Google Sheets, Airtable, and Notion. The Service accesses your banking data through accredited data recipient intermediaries under Australia's Consumer Data Right (CDR) framework.

3. Eligibility

You must be at least 18 years old and an Australian resident to use this Service. By using the Service, you represent that you meet these requirements and have the authority to agree to these Terms.

4. Account Registration

You must create an account to use the Service. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. You agree to notify us immediately of any unauthorised use of your account.

5. Consumer Data Right (CDR) Compliance

The Service operates under Australia's Consumer Data Right regime. When you connect a bank account, you provide explicit consent for us to access specified categories of your banking data. Consents are time-limited (maximum 12 months) and can be withdrawn at any time through the Service.

6. Data Handling

• Your banking data is accessed solely to provide the synchronisation service you have requested.
• Transaction data is transmitted to the destination you select and is not stored on our servers beyond what is necessary for the sync operation.
• Authentication tokens are encrypted at rest using AES-256-GCM.
• We do not sell, share, or use your banking data for any purpose other than providing the Service.

7. Destination Integrations

By connecting a destination (such as Google Sheets, Airtable, or Notion), you authorise the Service to read and write data to your selected resources. The Service only accesses the specific resources you choose. Your use of third-party services is also subject to their respective terms of service.

8. Subscriptions and Billing

The Service may offer free trial periods and paid subscription plans. Paid subscriptions are billed in advance on a monthly or yearly basis. You may cancel your subscription at any time; cancellation takes effect at the end of the current billing period.

9. Limitation of Liability

The Service is provided “as is” without warranties of any kind. We are not liable for any loss or damage arising from your use of the Service, including but not limited to inaccuracies in synced data, service interruptions, or third-party service failures. To the maximum extent permitted by Australian law, our total liability is limited to the amount you paid for the Service in the 12 months preceding the claim.

10. Termination

You may delete your account at any time. Upon deletion, we will withdraw all active CDR consents, cancel your subscription, and delete your data from our systems. We reserve the right to suspend or terminate accounts that violate these Terms.

11. Changes to Terms

We may update these Terms from time to time. We will notify you of material changes via email or an in-app notice. Continued use of the Service after changes constitutes acceptance of the updated Terms.

12. Governing Law

These Terms are governed by the laws of New South Wales, Australia. Any disputes will be subject to the exclusive jurisdiction of the courts of New South Wales.

13. Contact

For questions about these Terms, contact us at support@redbark.com.au.